Sale of Game Policy
We cannot sell below MSRP.
A deposit of $1000 for the Classic Edition and $1500 for the Midnight Limited Edition is required to secure a game and is required to be paid at the time of game order. The balance will be due when the game ships.
We do not sell internationally. Please see the Petretti website at www.pinballremakes.com for a list of international dealers.
One game per customer however multiple games can be shipped to one address if you have a friend that lives close by to save on freight.
Currently Pinball Traders is not required to collect sales tax in any state other than Nevada. We will be maintaining a strict sales list and will update this policy if we become required to charge sales tax in additional state.
We do not waive sales tax in cases where sales tax is required to be collected. Buyers can provide a valid resale number. Contact your sales team member for the required forms.
Shipping Policy
The game price does not include shipping. We will be working with freight forwarders whenever possible to save you on freight costs. Unless otherwise requested all games will ship with lift gate service for delivery and will be fully insured against shipping damage. We charge the actual cost as provided to us by the carriers and will refund the difference in the shipping charge if the actual cost is less than the shipping quote.
Due to sales tax rules we cannot drop ship from the Master Distributors warehouse.
The expectation is that shipping will be no higher than $750 per game and the average shipping cost will be between $350 and $500. This is the typical cost that was found to be correct in previous game sales. Other factors can apply to shipping costs are if you live in a small town with no local terminals. Fuel surcharges can be applied by the carriers between the time the sales order was placed and game shipment.
There are several ways the you can reduce the shipping cost. Have a forklift or dock available. Picking up the game at a terminal is a good option for small town customers that live far away from the terminal. Delivery may be available to Northern California via a company truck at a reduced rate than a common carrier shipment charge.
Games can be picked up directly from Pinball Traders, but Nevada Sales Tax may apply if the customer does not have a valid reseller number.
Deposit Policy
Deposits are not refundable unless Pinball Traders cannot cannot deliver a game to a customer within 120 days of the sales order. Deposits can be transferred to another buyer by paying a $100 transfer fee. Refunds will be issued within 10 business days to the method of payment on file. In the rare case a refund cannot be issued to the original payment method a company check will be issued to the customer.
Methods of Payment
Methods of Payment – Deposit
We take the following methods of payment: PayPal, Credit Cards, Google Pay, Apple Pay, Wire Transfers or ACH transfers. We can take a check (Personal or Business) but payment via check is not recommended as the order is not final until we receive the check. ACH transfers require a signed ACH transfer agreement. Contact us at [email protected] for the required form.
Methods of Payment – Game Purchase
We are not allowed to accept a full payment for game unless we have the game in stock and can ship immediately or if we can ship the game within 30 days. We take the following methods of payment: Credit Cards (with a 3% fee), Wire Transfers or ACH transfers. We can take a check (Personal or Business) but the game will not ship until the check is received and enough time is allowed for the check to clear.